What We Collect and Why
When you open a Jijibet account, we collect the information needed to verify your identity, process your deposits and withdrawals, and keep your account secure. This includes your name, contact details, and payment method records — for example, when you deposit via bKash, Nagad, or Rocket,
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we log the transaction reference and wallet number to reconcile your account balance and handle any disputes. We also collect device and session data: your IP address, browser type, and login timestamps. This helps us detect unusual access patterns and protect your account from unauthorised activity.
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We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. Where we use third-party analytics or fraud-detection tools, those providers are bound by data-processing agreements.
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Your data is stored on servers with encryption at rest and in transit. Retention periods vary by data type — transaction records are kept for the period required under applicable financial regulations, while session logs are held for a shorter window. You can request a copy
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of your data or ask us to delete your account information at any time through our support channel. Availability of our services and the scope of data processing depend on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.