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What You Agree To When You Use Jijibet

Access to Jijibet and its services depends on your local law and whether your region is eligible. These legal terms set out the conditions that apply to your account, your transactions through bKash, Nagad, or Rocket, and your use of the lobby.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredWallet terms includedPolicy subject to updates
Jijibet What You Agree To When You Use Jijibet
LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about how these terms apply to your account, need to request a data correction, or want to flag a dispute related to a bKash, Nagad, or Rocket transaction, reach us through the channels below. Players in Dhaka and Chittagong can connect via live chat or email during support hours. We aim to respond to policy-related queries within one business day.

Live Chat Available directly in the lobby. Use it for quick account and policy questions — our team can pull up your transaction history on the spot.
Email Support Send detailed policy or dispute queries to our support address. Include your registered mobile number and the relevant transaction reference.
Help Centre The Help Centre covers account terms, wallet verification steps, and how payment disputes are handled. Check there first for common policy questions.
HOW WE HANDLE YOUR DATA

Account Security and Data Practices

We collect only what we need to run your account and process payments. Your data is not sold to third parties. Cookies on the platform track session activity and are used to keep your lobby state intact between visits — you can manage cookie preferences through your browser settings. Account security relies on OTP verification tied to your registered mobile number; any login from an unrecognised device triggers a fresh OTP check. If you want to review, correct, or request deletion of your personal data, contact support with your account details and the specific request.

Data Retention

We keep your account data for as long as your account is active and for a reasonable period after closure, in line with standard financial record requirements.

Cookie Use

Session cookies keep your lobby and wallet preferences intact. Analytics cookies help us understand how the platform is used; these can be declined in your browser.

Account Security

OTP verification on login and on withdrawal requests means no transaction leaves your account without your mobile confirmation at the time it happens.

Data Requests

To access, correct, or remove your personal information, contact our support team directly. We process verified data requests within a reasonable timeframe.

Legal and Account Terms — Common Questions

These are the questions we get most often about how our terms work and what they mean for your account and payments.

Access depends on your local law and whether your region is listed as eligible. It is your responsibility to check whether using the platform is permitted where you are.

Any mismatch between your registered wallet number and your Jijibet account details will pause your transaction for identity verification. Contact support to resolve it quickly.

We can update the terms at any time. Material changes will be flagged on the platform. Continuing to use your account after an update means you accept the revised terms.

Raise the dispute with our support team first, providing your transaction reference and the wallet used — bKash, Nagad, or Rocket. We review and respond within one business day.

We hold the details you provided at registration, your transaction history, and session data. You can request a copy or correction of your data by contacting support directly.

Contact support to request account closure. We retain financial records for a standard period after closure in line with applicable requirements, then delete remaining personal data.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.